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Future Tech: Insurers Should Seek Business and IT Alignment

Can better relationships—with customers, brokers and even within the company—help insurers integrate their technology processes?
Companies are moving toward paperless offices and integrated services—but the rapidly …

Future Tech-Insurers Must Focus on the “New Customer”, says Gartner VP

Insurers’ post-recession IT strategies must take a longer view and make better use of consumer data and their expectations. That’s the advice a U.S. insurance …

Water Loss: Trends and Prevention

Ask anyone who has adjusted a property claim in the past few years and they’ll tell you a woefully watery tale. The industry is seemingly …

HCAI Ready for Full Roll-Out: Steering Committee

A retooled Health Claims for Auto Insurance (HCAI) should roll out to all insurers in Ontario by the end of March, according to an IBC …

IBAO Tweets and Blogs with New Social Media Campaign

The Insurance Brokers Association of Ontario (IBAO) is turning to Web 2.0 for new ways to connect with members.
The association announced the launch of …

Confidence Up, but Small Business Still Cautious, says CFIB

Confidence among small to mid-sized business owners continues to rise, especially among those in the insurance sector, but they remain cautious about economic recovery.
Overall optimism …

Ignore the OPC and Don’t Alter Video Surveillance, says Lead Claims Investigator

Investigators and claims professionals should ignore requests from the Office of the Privacy Commissioner of Canada to blur images of third parties in surveillance, said …

Who’s Using IT Well? Celent Report Profiles “Model Insurers”

Can insurers ever get their technology just right? They can, according to a new report that singles out companies that are hitting the mark with …

HCAI Reboot On Track

A rebooted Health Claims for Auto Insurance system (HCAI) is growing quickly and will likely be ready for broader rollout in March 2010.
After starting the …

Tax Break for Small Business in Manitoba

Tax changes in Manitoba will make the province “the first income-tax free zone for small businesses,” according to Finance Minister Rosann Wowchuk.
The province will eliminate …

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Transcontinental Media G.P.