Trusted MGA key: APRIL Canada survey
Survey reveals brokers shop for a non-standard risk at least two times a month and 50% at least once a week.
The results revealed that 75% of brokers shop for a non-standard risk at least two times a month and 50% at least once a week. This re-enforces that a trusted MGA partner for these risks is a must.
“Partnering with Brokers”, say Nick Kidd, CEO APRIL Canada, “is extremely important to APRIL’s continuing success. What we strive for is partnership. Putting brokers at the heart of the business is critical to our growth goals and direction. Open dialogue, two way interaction and true partnership are key to developing our company strategy.”
“We were very excited to obtain these results”, states Katharine Baker, strategic marketing director at APRIL Canada.” Gaining critical insights into the things brokers most value, will help us to shape our strategy to best meet their needs in the coming years.”
“A lot of time and energy was put into ensuring the database was independent, and asking the right questions to best understand our brokers behaviors and needs.” Adds Kidd “this information will help us provide the best products, services and broker offering in the market going forwards.”
With ongoing dialogue in mind, the MGA also recently launched a broker panel through its monthly newsletter. Through this brokers can ring the company directly to give their advice or ideas and discuss their thoughts on the company’s direction. They will also receive a couple of open questions, to be able to shape the company’s thinking. They can additionally opt-in to receive the monthly company newsletter and email communications, which have been very well received across the industry, and access an insurance news blog with a number of articles posted online and in social media in the last year.